At XS Tatouage et Perçage Inc. (“XS Tattoo & Piercing,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, book an appointment, contact us, submit an inquiry, or use our services.

Information We Collect

We may collect personal information that you provide to us, including:

• Name
• Email address
• Phone number
• Appointment location
• Selected service
• Preferred staff member, if selected
• Appointment date and time
• Notes, messages, or special requests you submit
• Rent-a-spot inquiry details, if applicable
• Portfolio or professional information you choose to provide for rent-a-spot inquiries

We do not collect payment information through our website or booking app.

We may also collect basic technical information through cookies or analytics tools, such as browser type, device information, pages visited, and general website usage activity.

How We Use Your Information

We use personal information to:

• Book, confirm, manage, reschedule, or cancel appointments
• Send appointment confirmations, reminders, and appointment updates
• Respond to customer questions or inquiries
• Process rent-a-spot applications or inquiries
• Provide customer service
• Improve our website, booking system, services, and customer experience
• Send promotional emails or updates, if you have provided your email or otherwise permitted us to contact you
• Maintain business records and protect the security of our systems

SMS / Text Messaging

Email Communications

We may send appointment-related emails, such as confirmations, reminders, updates, cancellations, and rescheduling information.

We may also send promotional emails, news, offers, or updates about our services if you have provided your email or otherwise permitted us to contact you. You may unsubscribe from promotional emails by following the unsubscribe instructions included in those emails or by contacting us.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited personal information with trusted service providers who help us operate our website, booking system, email communications, SMS messaging, analytics, hosting, customer service, or business operations. These providers are only permitted to use the information as needed to provide services to us.

We may also disclose information if required by law, to protect our rights, to prevent fraud or abuse, or to protect the safety of our customers, staff, or business.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and understand how visitors use our website.

We may use Google Analytics to collect general website usage information, such as pages visited, device type, browser type, and general interaction data. This helps us improve our website and services.

You can disable cookies through your browser settings, but some website features may not function properly.

Data Security

We use reasonable security measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, system, or method of electronic transmission is completely secure.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including appointment management, customer service, business records, legal compliance, security, and dispute resolution.

Minors

Some tattoo and piercing services may require parent or guardian consent depending on the service, the customer’s age, and applicable laws or studio policies. If a minor provides personal information through our website or booking system, a parent or guardian may contact us with questions or requests regarding that information.

Third-Party Links

Our website may contain links to third-party websites or services. These third-party websites are governed by their own privacy policies. We are not responsible for the content, privacy practices, or activities of third-party websites.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to legal and business record requirements.

You may unsubscribe from promotional emails by using the unsubscribe link included in those emails.

You may opt out of SMS messages by replying STOP.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.